Shipping & Returns Policy

Shipping:

We ship throughout Canada and offer free local Toronto pickup.  We do not ship to P.O. Boxes.

*Please note there may be shipping delays due to the Canada Post strike. We continue to ship via courier at our posted flat rates unless stated otherwise.

Thanks for your patience at this time.

Orders less than $175 ship at a flat rate of $20 per order within Ontario and $25 per order within the rest of Canada. 

Free local Toronto (west end/Bloor West Village) pick-up. Please reach out at hello@foragedhomeandgarden.ca

Orders will be shipped approximately 2-3 days after your order has been placed. You will be notified by email.

We are not responsible for lost or stolen items during delivery. 

Please inspect your order upon receipt. If the shipped item arrives damaged due to shipping, take photographs of the item including its original packaging within 2 days and get in touch at hello@foragedhomeandgarden.ca

Packaging your items:

At Foraged Home and Garden, we want to minimize the amount of packaging. We won’t over pack your order with unnecessary material, but will ensure your items are shipped safely to your destination. We recycle and reuse only clean shipping material such as plastic bubble wrap or packing material when it's available to ship our products so that it doesn't end up in the trash. Your order may also arrive in a box that is not brand new and may be branded in an effort to reduce the amount of new packaging. Otherwise we will ship items in eco-friendly packaging with materials that can be recycled and are biodegradable.

Store policy on returns:

All sales are final. We do not offer refunds or exchanges. However, we want you to be happy with your Foraged Home and Garden purchase. If there's an issue, contact us and we'll do our best to make it right.

Shipping Exceptions:

Please read item descriptions carefully. Large items and/or some exceptionally fragile pieces may not be eligible for shipping. These items will be marked local Toronto delivery and/or Toronto pickup only. 

If your purchase is offered for local delivery or pickup please email hello@foragedhomeandgarden.ca to make arrangements for a Toronto pickup or delivery.

Packaging:

We minimize the amount of packaging and won’t over pack your order with unnecessary material, but will ensure your items are packaged and shipped safely to your destination. We recycle and reuse only clean shipping material such as plastic bubble wrap, packing material and/or boxes when it's available to ship our products so that it doesn't end up in the trash.  Otherwise we will ship items in eco-friendly packaging with materials that can be recycled and are biodegradable.