Shipping & Returns Policy

Shipping:

Please read item descriptions carefully.

We currently offer shipping within Canada unless an item is listed for local pick-up and/or delivery only.

Please email hello@foragedhomeandgarden.ca if you are interested in a shipping quote outside Canada. 

Orders will ship via Canada Post. In Ontario, orders over $175 ship free, unless an item is listed for local pick-up only.

Orders less than $175 ship at a flat rate of $20 per order within Ontario and $25 per order for the rest of Canada.

Free local pick-up in Toronto and/or local delivery within our delivery zone ($12) can be arranged. If you are outside our local delivery zone please reach out as can often arrange for deliveries outside our current zone. Email us hello@foragedhomeandgarden.ca

Orders will be shipped approximately 2-3 business days after your order has been placed. You will be notified by email.

We are not responsible for lost, stolen or damaged items during delivery. If you are concerned about safe delivery in your area (ie: porch pirates) please add a note in the delivery notes section at checkout requesting signature upon delivery to ensure your item arrives safely. We will include the signature for your delivery at no extra cost. 

Please inspect your order upon receipt. If the shipped item arrives broken or badly damaged due to shipping, take photographs of the item including its original packaging within 2 days and get in touch at hello@foragedhomeandgarden.ca

Shipping Exceptions:

Please read item descriptions carefully. Large items and/or some fragile pieces may not be eligible for shipping. These items will be marked local Toronto delivery and/or Toronto pickup only. 

If your purchase is offered for local delivery or pickup please email me at hello@foragedhomeandgarden.ca to make arrangements for a Toronto pickup or delivery.

Store policy on returns:

All sales are final. We do not offer refunds or exchanges.

We want you to be happy with your Foraged Home and Garden purchase. If there's an issue, contact us and we'll do our best to make it right.

Packaging:

We want to minimize the amount of packaging and won’t over pack your order with unnecessary material, but will ensure your items are packaged and shipped safely to your destination. We recycle and reuse only clean shipping material such as plastic bubble wrap, packing material and/or boxes when it's available to ship our products so that it doesn't end up in the trash.  Otherwise we will ship items in eco-friendly packaging with materials that can be recycled and are biodegradable.